Date: 23 March 2021
Designed new business processes for the entire business flow of a major e-commerce website.
Conducted multiple interviews with key system users to capture the ideal flow, allowing for the design of effective business management and formalized processes.
Date: 17 February 2021
Reengineered processes for billing and invoicing function for a B2C e-commerce platform, streamlining data exchange, and business practices and enhancing tax compliance architecture.
Date: 04 February 2021
Developed the functional requirements for a new online platform that allows business scalability and supports revenue targets for an online auction house.
The functional requirements document encompasses all business functionalities to be implemented in phased releases reflecting business priorities.